All Voice Automated Dictation and Transcription hardware and microphones and all Digital Recorders (Olympus and Philips) are guaranteed against defects in material or manufacture for a period of 1 year from the date of original purchase.
If the unit fails during the first 90 days of ownership, we’ll send you a new replacement unit.
Nuance microphones (PowerMicII and III) have a 90-day warranty.
NO RETURNS ON DRAGON MEDICAL BOX PRODUCT
All other returns (Software and hardware):
All other software products may not be returned if opened. Unopened software and hardware in resalable condition can be returned for a refund, minus the shipping costs. Return shipping costs are the responsibility of the customer. If the product is open and resealable but the packaging is damaged, Voice Automated at its discretion may charge a 20% restocking fee.
Foreign purchases of digital downloads will not ship any physical product.
730 N Post Oak Rd., Suite 120
Houston, TX 77024